Once your order is placed, we typically ship within 1 to 3 days. Shipping rates are calculated at checkout and a tracking number will be sent to the email associated with your order to track the progress of your shipment.


Domestic Orders:

Within Australia, we ship express via Australia Post.  We also offer a pick up option if you would like to come and collect your item.

You will receive a notification once your order has been sent with a tracking number.

Once your order leaves us, we cannot be held responsible for any delays or any misplaced or stolen packages. We highly recommend using a secure delivery address and keeping up with the movement of your package during transit. 

 

International Orders:

International orders are delivered Express by DHL. We are unable to provide guaranteed delivery dates for these packages, and are not responsible for any delays.

Please note that customs and duties are not included in your order, and vary from country to country. We do not cover the cost of duties and taxes and will not accept returns due to these extra costs incurred. It is up to the purchaser to research duties and taxes in their own country. 

Once your order leaves us, we cannot be held responsible for any delays or any misplaced or stolen packages. We highly recommend using a secure delivery address and keeping up with the movement of your package during transit. 

Remote Area Delivery Fee:  Please note, if your shipping address is considered 'remote' by DHL, it will incur an additional AUD$30 shipping fee.  We will contact you via email should this apply.